Terms & Conditions of Sale

TERMS AND CONDITIONS OF SALE AT CUTTING-EDGE BRIDES BOUTIQUE


IN A RUSH TO BUY YOUR SHORT WEDDING DRESS? If you are in a rush to buy a shorter wedding dress, you will be spoilt for choice with our ‘Buy Off the Peg’ collection of tea length, calf length and ballerina length wedding dress styles. Our boutique has over 150 samples of shorter-style wedding dresses available to buy and take away on the same day. Sizes from UK 6 to UK 28 sample sizes are available in a range of stunning styles, lengths, and colours. If you want to alter and make changes to your wedding dress, our seamstress is available to help make any bespoke changes and ensure a perfect fitting short wedding dress for your big day. For example, you may find a ballerina-length wedding dress and decide to make it into a shorter tea-length wedding dress and add some sleeves, etc. Please note that we do not offer refunds on our ‘Buy Off the Peg’ wedding dresses once you have left the boutique and taken your wedding dress away. Some sample gowns bought off the peg may have minor faults, such as a button missing or needing a refresh clean, in which case a discretionary discount will be given on the dress so you can pay for any little amendments should they be required.


DELIVERY OF A NEW MADE-TO-ORDER SHORT WEDDING DRESS In most cases, a new made-to-order wedding dress can take between 3 and 5 months to deliver. If we feel we are working to tight delivery times, we will inform our supplier of your wedding date to confirm the order is OK to place. Our suppliers will only take orders they can fulfil. You may be asked to opt for a ‘rush order’ to ensure delivery is on time if you need it quicker than their standard delivery times. You will be asked to pay for express delivery service in this instance. (Anywhere from £35 to £200) depending on the speed of delivery requested. Your wedding dress delivery date provided by suppliers is estimated; it could be delivered in a few days on either side of the confirmed date.


DEPOSIT On the day of purchase of a new made-to-order short wedding dress, we will request a 50% deposit. The deposit is non-refundable. 


BALANCE Outstanding on your wedding dress is due when Cutting Edge Brides receive delivery of your wedding dress.


ACCESSORY CHARGES Payment for accessories must be made in full on the order date. This is because delivery times are far quicker, and we must pay accessory suppliers in total upfront.


DESIGN CHANGES Wedding dress design changes must also be paid in full on the date you order, as this is a design service charge. 


DELIVERY AND RUSH SERVICE FEE Fees for rush delivery must be paid in full on the order date.


Example Order

£1000   Wedding dress ordered

£300     Accessories (veil, shoes, petticoat, for example)

£100     Two bespoke changes were made to the dress, for example, a sleeve length and a back design change

£75       Rush Fee (this fee could be more or less, depending on the time frame you need your wedding dress by)


Total £1475


£975 To be paid on the day you order (50% of dress total, plus accessories, delivery, and design changes)

£500 Balance for your wedding dress must be paid to us once your dress arrives at our boutique.


CANCELLATION If you change your mind about your wedding dress or, in a regrettable circumstance, you cancel your wedding, you must still pay for your wedding dress in full and collect it from our boutique. We will do our best to support you and offer our advice and guidance on where you can re-sell your wedding dress to recuperate some of the cost.

 

FAULTY WEDDING DRESSES. In a rare case, your wedding dress should arrive with some fault. We will return it immediately to our supplier, ask them to rectify the fault and send it back to us at their cost. 


MADE TO MEASURE / BESPOKE SHORT WEDDING DRESSES When you order a made-to-measure wedding dress, in most cases, you will still need alterations for a perfect fit. For example, you could lose or gain weight over a long period of time, or you may need fabric on shoulder lifting or extra embellishment added to the dress at your fitting. So please put aside some wedding budget for tailoring.


SIZING A sales consultant will take your bust and waist measurements on the day. Your short wedding dress will be ordered at your largest measurement (unless you opt for a made-to-measure wedding dress). You may have a size 18 bust and size 14 waist so that we would order the dress in size18, and you would then need alterations when your wedding dress arrives to tailor the dress to your exact shape. Measurements taken on the day may change over time, so it’s essential you keep an eye on these over the months you wait for your wedding dress. 


ALTERATIONS Alteration costs are not included in the total price of your wedding dress. Alterations are a separate agreement between yourself and your chosen seamstress, and you must pay fees for your tailoring directly to them. Most of our customer wedding dresses need alterations so you can enjoy a perfect-fitting dress. In cases where you live far away, you may want to use your own reputable seamstress to make travelling easier. If you opt to use our seamstress Krystyna, you will be asked to book fittings using the calendar link we share with you when you order your wedding dress. Krystyna will request a 50% deposit on the day of your first fitting with her once she has quoted and you have agreed on the tailoring work needed for your wedding dress. 


OUR SEAMSTRESS Krystynaworks every two weeks on Thursday afternoon and evening from 3 pm to 8 pm. Please leave time for tailoring appointments once your wedding dress arrives. Most of our customers only need two fittings, but for more tricky tailoring, you may need three or four fittings, so please bear this in mind when planning. Each fitting will last up to one hour and be spaced two weeks apart. If you cannot make a Thursday fitting, please arrange to find a reputable seamstress near your home. We offer a delivery service and can ship your wedding dress to you once it has been quality-checked on our end if you prefer to use a seamstress closer to you and do not wish to travel back to our boutique. The fee for delivery/post and packing with full insurance is £50 to UK addresses. We will provide you with a quote before shipping to other countries.


CONTRACT WITH YOUR CHOSEN SEAMSTRESS Your contract with Cutting Edge Brides ends when you have tried on your wedding dress and are happy to either take away your wedding dress or begin alterations with your chosen seamstress. An alteration agreement is a separate contract with your chosen seamstress. Cutting Edge Brides will not be held responsible for alteration problems should they arise with an outsourced seamstress. If you are using our seamstress, payment for your wedding dress must be paid in full when it arrives at our boutique and BEFORE alterations take place with Krystyna.

 

TEAM CEB

JAIMIE Your consultant on Saturdays

SUZANNE Your consultant on Weekdays

JO Your consultant on Sundays

KRSTYNA Your SEAMSTRESS who works on Thursdays

Please call us any time on 01322 521000

Book your 1-2-1 appointment here https://cuttingedgebrides.simplybook.it/v2/#book

 

 

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