TERMS AND CONDITIONS OF SALE – Please read carefully
DELIVERY In most cases your wedding dress can take anywhere between 3 and 5 months for delivery (some suppliers may quote longer). If we feel we are working to tight delivery times we will inform our supplier of the date of your wedding to confirm the order is OK to place. Our suppliers will only take orders they can fulfil. You may be asked to opt for a ‘rush order’ to ensure that delivery is on time. In this is the instance you will be asked to pay for this express service. There will be a rush order fee £50-£100 depending on designer. Please note that in all cases your order delivery date is estimated and from time to time there may short delays so please be very flexible with your fitting dates.
DEPOSIT On the day of purchase we will request a 50% deposit. Deposit is non-refundable
BALANCE outstanding on your wedding gown is due when Cutting Edge Brides receive delivery of your wedding dress.
CANCELLATION If you change your mind about your wedding dress or in the very unfortunate circumstance you cancel your wedding you must still pay for your wedding dress in full and collect from our boutique. We will do our best to offer advice on how to re-sell your gown on to recuperate some of the cost.
FAULTY GOWNS. In the very rare case you wedding dress should arrive with some sort of fault will return immediately to our supplier and ask them to rectify and send back to us at their cost.
OFF THE PEG SALES If you buy an ‘off the peg’ wedding gown or a sample sale wedding gown you will be asked to pay for your wedding dress in full. This type of wedding dress sale is ‘non-refundable’
ALTERATIONS Alteration costs are not included in total cost for your wedding dress purchase order. Alterations are a separate agreement between yourself and your chosen seamstress and fees must be paid directly to your chosen seamstress. Majority of wedding dresses will need alteration. In cases where you live far away you may want to use your own reputable seamstress to make travelling easier. Our seamstress prefers to be paid in cash so it would be preferable if you could bring some cash to your first fitting with our seamstress as a deposit for any work that needs to be done
MADE TO MEAUSURE / BESPOKE GOWNS Made to measure gowns in most cases also still need alterations so please bear this in mind when choosing between a whole size and a made to measure gown.
SIZING A Sales team member will take your basic measurements (Hip/bust) if you are ordering a whole size. Your wedding gown will be ordered at the largest measurement unless you have requested different. Alterations would then be needed in order to tailor the dress to your shape. Measurements taken on the day may change over time so please keep an eye on measurements taken from order date. If you order a whole size without having measurements taken please keep track of measurements on designer’s size chart.
ALTERATION FITTING’s 1st Fitting alterations must be made on a Thursday. 2nd & 3rd Fittings can be offered on a Thursday or a Saturday (Saturday’s upstairs) It’s important you are flexible with fitting appointments so that a member of the sales teams is able to be with you and provide their full undivided attention whist trying your wedding dress and accessories. Please do not be late for your alterations appointment. Our seamstress travels in specially for each bridal appointment. Thank you.
If these days are not suitable for you we can provide you with alternative seamstress options
Your contract with Cutting Edge Brides ends when you have tried on your gown and are happy to either take away your wedding dress or begin alterations with your chosen seamstress. An alteration agreement is a separate contract with your chosen seamstress. Cutting Edge Brides will not be held responsible for alteration problems should they arise. Payment for your wedding gown must be paid in full when it arrives at our store and BEFORE alterations take place.
Price guide for alterations will be given to you at fitting.
Thank you, Cutting Edge Brides 01322 521000 www.cuttingedgebrides.com 17 Bourne Road, Bexley DA5 1LW