FAQs

 

1 page of USEFUL INFORMATION

 

Please read all the information so you are clear on our terms and conditions of sale

 

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Cutting Edge Brides - 17 Bourne Road, Bexley, Greater London, DA5 1LW

 

01322 521 000  

 

 

 

BY CAR - http://www.cuttingedgebrides.com/map/

 

 

 

PARKING - Next to our building there is a double gate that leads to car park.  We have a parking space - Number 10 - Allocated to us for customer use. If you find it is taken you can park in Thanet Road car park which is located on road that is opposite our building. This car park is a pay and display car park just a couple of minutes walk from our showroom. 

 

 

 

ABOUT BEXLEY VILLAGE - 25 minutes from Central London stations.  Just off A2, close to M25.   Bexley Village has many pubs, bars, cafes, bakeries, deli's (we recommend HAMERS deli) and boutiques to visit and we are only 10 minutes form Blue Water Shopping Centre.

 

  

 

TRAIN                                http://www.nationalrail.co.uk/ 

 

We are located very close to Bexley train station, five minutes walk away. 

 

TUBE/TRAIN                       http://www.tfl.gov.uk/

 

CAR/BUS/WALKING          http://google.co.uk/maps

 

 

 

TERMS OF SALE 

 

On the day of your fitting you will receive a 1-2-1 laid back & friendly dress fitting appointment where by you can try on unlimited amount of dresses with no pressure from us to buy on the day.  We stock dresses at our showroom in UK sizes 6 to 26 depending on the style, over 70 styles on the rails to try.

 

We recommend, due to the size of our showroom that you bring a maximum of 3 guests (we can accommodate more but it will be a little tight) If you bring your little ones please ensure no food is bought into the showroom (unless of course it’s a baby that needs a feed)

 

You will receive drinks and refreshments and we have toilet facilities (upstairs) on the premises

 

If you are purchasing a wedding dress from us via our showroom your dress in most cases can take anywhere between 3 and 5 months for delivery (some suppliers such as True Bride are currently quoting 6 months).  We inform our supplier of the date of your wedding and our suppliers will only take orders they believe they can fulfil.  Please note that the date given to us is estimated and therefore short delays may happen from time to time.

 

On the date of your order we will take a 50% deposit for your new wedding dress order.  This is not refundable if you cancel your order. The balance outstanding on your wedding gown must be paid within 2 weeks notification that your order has arrived in the showroom, If you are unable to collect within a 2 week time frame from date you are called to collect then we will happily keep your dress for a longer period of time (up to 12 weeks) providing payment for wedding dress has been made in full   

 

We have many bespoke wedding dresses in store that you can buy off the rail new or as showroom samples, we will provide a dress bag for you and payment for ‘buy off the rail dresses’ must be made in full before you leave the showroom.

 

For payments we accept cash, cheques, cards, bank transfers. We are VAT registered so your invoice will include standard rate of VAT @ 20% - Our account: Cutting Edge Brides (Barclays) sort code 20-06-72 / account number 53937127

 

ALTERATIONS We will recommend either of our two external seamstresses we currently use and we will happily arrange for alterations to be made on your behalf at our showroom should you need them.  You can of course have alterations closer to home by a good seamstress if you live a long way away. You are not obliged to use our seamstresses, you can shop around if you are for any reason not happy with the price/quote given for your alterations. Alteration charges are separate and must be paid in full to the seamstress not Cutting Edge Brides. 

 

Many of our designer dresses take 3 to 5 months for delivery (we can offer a rush order service through our suppliers but this may incur a small charge)  If you would like your dress customised ie, length shortening, sleeves added and so on then there will be additional charge.

 

We sell accessories such and veils, fascinators, jewellery, bolero jackets, shoes in the showroom.

 

Some dresses can be bought in colour and sashes and colour petticoats can also be ordered.

 

You will receive a written paper purchase order and an Invoice for dress will be sent to you via email, not necessarily on the same day.

 

We can ship wedding gowns to Europe and The Rest of The World, please ask for a quote for this service.

 

Last but not least, Please try to wear flesh or ivory/white undergarments to your dress fitting as black or colour straps will show through some materials, thank you

 

We hope you enjoy your experience at Cutting Edge Brides and we welcome your feedback after your fitting.  Suzanne, Jo & Lorna x  email cuttingedgebrides@hotmail.com   www.cuttingedgebrides.com  CALL: 01322 521000

 

 

 

 

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