TERMS AND CONDITIONS - Please read carefully before ordering
ORDERING A NEW DRESS Once you have tried on a sample, you will either be given the choice of ordering your new gown in a whole size or a custom made size (custom made dresses may come with a surcharge) Delivery of your new dress can take between 12 and 20 weeks depending on the time of year and designer you have chosen. It's not unusual (if you have ordered your dress quite late in the day) to have your alterations finsihes with just days left till your wedding day. So I urge brides to be in this scenario not to panic but be flexible with fittings.
DEPOSIT 50% of total cost for your weddding dress must be made when you place your order and the remaining 50% when you collect your dress (or within 2 weeks of dress being delivered to our showroom)
FINAL 50% PAYMENT FOR YOUR WEDDING DRESS. Brides must collect their dress and make final payment within 2 weeks of us receiving delivery of new gown. If you are unable to collect within two week time frame you will still have to pay remainder of balance for your dress within the 2 weeks. We are happy to hold dress for up to 4 weeks for your convenience. In execptional circumstances we may offer to hold longer for you providing your dress has been paid in full. If you dress needs alterations we will hold your dress for as long as it takes to complete all alterations for your dress.
We are happy to deliver a new wedding dress in a box with tissue paper to your home but payment will need to be made in full before delivery and in some cases a a surcharge of £30 will be added to final payment to cover cost of delivery/bridal box/breathable fabric gown cover.
ALTERATION TO YOUR WEDDING DRESS - TERMS AND CONDITIONS
We offer a full alterations service to our customers. We have 2 seamstresses working with us who we can highly reccommend. We offer our customers a fitting with our seamstresses where-by a quote of alterations work will be given, it's then up to the customer to decide whether to use our recommended seamstresses or find alternative alterations service else-where. If you live far away you may prefer to take you dress to be altered near to where you live.
Appointment times given for alterations are half hour slots. If there is a lot of alteration work to be discussed, ie jacket, hand made accessories etc we can offer longer appointments. Monday Tuesday and Wednesday are our usual seamstress working days. Our seamstresses prefer to work to a four week lead time, however they appreciate that in some cases tight deadlines are needed so they will complete work if they can within a day or two.
Dress alteration fees - 50% of alteration charge must be paid to our seamstress in cash or via bank transfer on day of first fitting and remainder 50% on second fitting
Cancellation Of Your Wedding
In the unfortunate event of you having to cancel your wedding, deposits will be lost and full payment for wedding dress must be made and should be collected as soon as it's possible for you do do so. (Sale of Goods Act 1979) We appreciate how upsetting it is for anyone who has to cancel their wedding and if we can help sell your dress on to another customer for an agreed price to ease your burden we will.
Please contact us via EMAIL or call us on 01322 521000 if you have questions about or products or services, thank you
The majority of our wedding dresses will take 3-5 months to deliver once you have tried on sample at our showrom in Bexley. If you would like to order one of our 'showroom wedding dresses' Book your 1-2-1 appointment today 01322 521000
We have a selection of gowns to buy off the peg and some of our collections are available to 'buy online' If there is a particular style that interests you please call us on 01322 521000 or contact us by email thank you
Cymbeline won the Wedding Trends News award of the best French designer of the year 2011, 2010 and 2009. Cymbeline is a luxury bridal gown collection offering the finest in couture gowns, and keeping the same idea of luxury is what we had in mind. The collection is elegant and romantic, modern yet staying classic. Cymbeline has an overwhelming desire to offer a bridal line for sophisticated and fashion forward brides looking to make a statement as they walk down the aisle.
Once you have tried on a sample CYMBELINE wedding gown at Cutting Edge Brides showroom you should allow 3 to 4 month delivery time for your new dress to arrive. Book your showroom appointment today
Cutting Edge Brides Showroom 01322 521000
17 Bourne Road, Bexley, DA5 1LW
Open every day including Sundays - by appointment only